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At Hoffmann Kool Insurance the privacy of your information is taken very seriously. Our commitment to you is to protect your personal information and respect your right to confidentiality. Your information is collected and used for specific business purposes, and is only retained as long as it is necessary to continue providing you the insurance products and services to meet your needs.
Hoffmann Kool operates in compliance with The Personal Information Protection and Electronic Documents Act (PIPEDA).
It is your right, at any time, to access the personal information we keep on file for you.
The Purpose of Collecting Your Personal Information:
Establishing and maintaining a business relationship with our clients involves gathering certain necessary pieces of your information. This allows Hoffmann Kool to provide you with the best insurance products and services to suit your specific needs. Since we serve a diverse range of clients, there are several business purposes for which your information may be used:
If at any time new purposes arise for which your personal information is used, Hoffmann Kool will make this information known and available.
What Types of Personal Information do We Collect?
“Personal Information” is considered to be anything that can identify you, and that relates to you specifically as an individual. Our goal is to keep accurate and up-to-date information.
The business purposes outlined above may require us to collect any or all of the following pieces of your personal information:
How do we protect your personal information?
Since the protection of your privacy is a high priority at Hoffmann Kool Insurance, we take several measures to ensure that we follow through with this commitment to our clients. The safeguards in place are appropriate to the sensitivity of the information, as we assume that all client personal information is sensitive.
Your personal information is only used and disclosed when a business purpose requires us to do so.
In order to offer our clients the top services and products, it may be necessary to disclose their personal information to a third party. These third parties may be insurance companies or reinsurance companies who follow a secure protocol. Hoffmann Kool is responsible for any personal information that has been transferred to other companies or individuals. We will ensure that these parties comply with the Act, and use our clients’ information only for reasonable business purposes.
Hoffmann Kool will only use your personal information when you have given us consent to do so. This consent can be given explicitly (orally or in writing) or implicitly (your actions have implied that we are given the right to use your personal information).
However, there are certain circumstances when it may be necessary to collect, use or disclose your personal information without your consent:
It is your right to have access to the personal information we have on file. If you have any questions about how your information is handled, or any other privacy questions or concerns, please contact our privacy officer:
Privacy Compliance Officer
Hoffmann Kool Insurance
#5-75 Lenore Dr.
Saskatoon, SK S7K 7Y1
If you are not satisfied with the resolution of your inquiry or complaint, please contact:
The Privacy Commissioner of Canada
112 Kent Street
Place de Ville
Tower B, 3rd Floor
Ottawa, Ontario K1A 1H3
Toll Free: 1.800.282.1376